Total Users
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Total User Messages
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Bookings Completed
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Response Time
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Errors
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Human Escalations
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WhatsApp Appts Booked
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Fit Messages Sent
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App Installed
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App Open Users
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App Returning Users
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Daily User & Session Trends
Distinct conversation rows and sessions recorded per day
Message Volume Breakdown
User messages vs bot replies vs voice notes
Booking Attempt vs Completion
Daily funnel with completion rate
Errors & Human Escalations
Daily failure and handover frequency
WhatsApp Appointments
Booked per day, and how many the patient attended —
MySQL mcp_db.appointments
Fit Messages Sent vs App Installed
Messages sent and App Installed per day, with conversion = App Installed ÷ Messages sent ·
rolling 45-day window —
MySQL mcp_db.fit_messages + BigQuery GA4
App Users — wali-chat attributed
Stacked column: App Installed + App Returning per day · the figure above
each column is App Open Users, which is exactly those two added together ·
BigQuery GA4 analytics_151116463 · attributed only
Daily Detail
Every metric by day — newest first
| Date | Users | Sessions | User Msgs | Bot Replies | Voice | Attempted | Completed | Conv. % | Response Time | Errors | Escalations | Fit Msgs | App Installed | Fit Conv. % | App Opened | App Returning |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
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